Refund policy

90-Day Money Back Guarantee
Fascia doesn't change overnight. The tissue renews slowly, and results depend on taking it every day alongside good health habits. That's why our guarantee is built around the full 90-day program: 3 pouches, taken daily.

What you need to do to qualify
1. Take 2 capsules every day, as directed, until you have finished all 3 pouches (90 days). This applies to every order, including 1-pouch and 2-pouch orders.
2. Keep good health habits every day for the full 90 days: enough sleep, plenty of water, a healthy diet and regular movement. Our capsules support your body, they don't replace healthy habits.
3. Email supportmorningunion@gmail.com with the subject line "90-Day Guarantee" and include all of the following:
- Your order number and full name
- A photo of all 3 empty pouches next to a handwritten note with your name and order number
- A month by month description (month 1, month 2 and month 3) of how you felt and your daily habits (sleep, water, diet, exercise)
- Everything you took alongside our capsules (medications, supplements, vitamins)
- What else you did to help your fascia release, for example massage, foam rolling, stretching, yoga, heat, physio or walking, and how often

Claim window and limits
- Requests must be sent within 90 days of purchase. Requests outside this window cannot be accepted.
- Requests missing any of the items above cannot be approved.
- The guarantee only applies if you kept good health habits for the full 90 days. If your monthly descriptions show poor habits (for example little sleep, poor diet or no movement), the request will not be approved.
- Limit one refund per person. This also applies across different emails, addresses and payment methods.
- Shipping, express shipping, duties and taxes are not refunded.
- Opening a chargeback or payment dispute cancels the guarantee.
- We may decline requests that look like abuse of this guarantee.

Damages and issues
Please inspect your order when it arrives and contact us right away if the item is defective, damaged or if you received the wrong item, so we can make it right at no cost to you.

Returns of unused orders
If you change your mind, you may return your order for a refund within 30 days of delivery, only if all of the following apply:
- Every pouch is unopened, sealed, untouched and undamaged, in its original packaging.
- You email info@morningunion.com with your order number before sending anything. Once approved, we'll reply with our return address. All returns must be sent to our address in the USA. Returns sent without approval will not be accepted.
- You pay for return shipping and use a tracked service. We are not responsible for returns lost or damaged in transit.

This is a very strict rule. Every return is inspected when it arrives. Even a small scratch, mark or dent on a pouch or its packaging means it is considered used, and it cannot be accepted back. Any pouch that has been opened, damaged, marked, tampered with or is not in resellable condition will not be refunded or sent back. Original shipping, express shipping, duties and taxes are not refunded. For health and safety reasons, opened supplements can never be returned.

Exceptions
Gift cards cannot be refunded.

Exchanges
The fastest way to get what you want is to request a refund for the item you have, and once it is approved, place a new order for the item you want.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

Refunds
We will reply to confirm your refund. Once approved, you will be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at supportmorningunion@gmail.com.